Friday, May 24, 2024

New Front-line Manager Tip: Ask Before Answering!

 

When a team member brings a problem or issue to us, most of us immediately offer a solution based on our experience. However, an effective alternative is to ask for your team member’s suggestions or ideas for a solution.

 

If it is in alignment with your planned response, then simply agree (and let them know what a great idea it is!). If it is different from the solution you have in mind, then discuss to find the best approach.

 

This tactic empowers your team members and enables broader exploration of possible solutions!


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