Tuesday, October 31, 2023

When is 1 + 1 much greater than 2?


Great Demo! is ground-breaking, Doing Discovery is delightfully differentiating, and together they are truly game-changing!

While both methodologies can stand on their own, they are best when combined as an integrated set of practices. Doing Discovery enables Great Demo! and Great Demo! yields successes that feed back into Doing Discovery: It’s a virtuous cycle of continuous improvement!


Which book or course should you consume first? Start with where you think you have the most to gain or (pro tip!) adopt a parallel approach, learning and applying the skills in both books, or take a combined course!


Great Demo! and Doing Discovery Workshops are available worldwide and the books can be found on Amazon in paperback, Audiobook, and Kindle formats. Never Stop Learning!


For those of you who have already embraced both methodologies, where have you seen examples of 1 + 1 >> 2?

Friday, October 27, 2023

Avoiding No Decision Outcomes – The Surprisingly Large Opportunity for Improvement

 


Avoiding No Decision Outcomes – The Surprisingly Large Opportunity for Improvement


(A Never Stop Learning! Article)


What’s in this article for you?

  • A Sadly Surprising Discovery
  • A Painful Analysis
  • Surviving BANT
  • Surviving MEDDIC, MEDDPIC, Etc.
  • Presales Input
  • Senior Sales Staff Observations
  • Three Reasons for No Decision Outcomes
  • Re-Analysis and Illumination

A Sadly Surprising Discovery


A Head of Sales was reviewing his quarterly forecast and noted that a large number of opportunities had been “rolled-over” from the previous quarter. Curious, he examined several prior quarters and found a distressing trend: These opportunities had been rolling-over from quarter to quarter for several quarters and, in many cases, for years!


He said, “These will clearly never close…!” and removed them from the current quarter’s forecast.


He thought for a moment, and then asked a staff member to perform an analysis of all of the opportunities that had been forecasted to close in previous quarters but had not closed. A short time later, the results were presented…


https://greatdemo.com/avoiding-no-decision-outcomes/

Wednesday, October 25, 2023

Upcoming Webinar: How Much Discovery Is Enough – Or Too Much?

Join us on Wednesday November 8 at 11:00 Pacific Time as we explore a number of intriguing and surprisingly important discovery parameters, based on Peter Cohan’s Doing Discovery book and methodology. How do you get what you need without overwhelming your prospect? How much is enough? What do you need to capture, and how? We’ll examine:

  • Qualification vs Discovery
  • “Just Browsing” vs “Active Buying Process”
  • Simple Tools vs Complex Offerings
  • Other Impactful Prospect Parameters
  • Executives vs Everybody Else
  • A Medical Analogy
  • Full Discovery Methodology
  • Seven Levels of Skills
  • So How Much Discovery Is Enough?

The live webinar is free for all, but please note that the recording will only be available to NAASE and EASE members! To attend this event, email info@sales-engineering.org to receive the proper link for invitation.

Monday, October 23, 2023

Old vs New – Why Upgrade to Great Demo! Third Edition?

Great Demo! first appeared in 2003 – twenty years ago – and represented a major change in the process of preparing and delivering software demos, based on the revelation of “Do the Last Thing First!”

The second edition was published in 2005 and included additional chapters and enhancements to the methodology. It’s a great book presenting a highly effective and validated demonstration methodology.


The 2005 edition is still terrific, if outdated regarding some of its technology references. I don’t believe any organization still uses “overhead projectors” and we are highly unlikely to need a standalone modem for a demo at a customer site anymore. I hope.


Great Demo! practices have evolved, and new methods have emerged, been tested, and hardened through day-to-day use. The Third Edition of Great Demo! brings these new skills and techniques to all customer-facing vendor staff, including presales, sales, customer success, professional services, and marketing: It’s for everyone who touches a mouse or taps a screen in front of a customer!


What’s new?


Great Demo! is now two books in one! Part 1 focuses on the core Great Demo! methodology while Part 2 offers skills, tips, and truly best practices for:

  • Complex Demo Scenarios
  • Vision Generation Demos
  • Virtual Demos
  • Storytelling
  • Elements of Style
  • Other Forms of Proof (e.g., POCs, POVs, etc.)
  • Your Demo Environment
  • Implementing the Methodology

If you are new to demos, this is the place to start!


If you are an existing Great Demo! practitioner, this Third Edition serves to update, refresh, and expand your skillset.


And if you’ve been exposed to other demo skills, this is the opportunity to advance to a methodology that has been validated in studies of tens of thousands of demos!


Great Demo! Third Edition is available in paperback, Kindle, and Audiobook versions. You can also contact me for volume purchases as well at PCohan@GreatDemo.com. Looking forward to your feedback on this new edition!








Friday, October 20, 2023

Just Do It in Demos!

Is there anything you do, at work, that you’d want to take any longer than necessary?

Nope.


Then why would we show anything but the shortest possible path to complete example tasks in our demos?


We shouldn’t!


How many times in demos do you hear vendors go on and on (and on and on!) showing multiple options and alternative pathways?


Choose the fewest number of steps to complete all demo pathways!


In Great Demo!, we say, just “Do It”!


No extra steps, no “if”, no “or”, no “also”. Just the shortest path. The fewest number of clicks.


Just Do It!


You’ll find details on this simple, effective, and validated approach in the Third Edition of Great Demo! and Great Demo! Workshops.

Monday, October 9, 2023

Tuesday, October 3, 2023

A non-U.S. colleague recently asked me about “EZ Access” and similar uses of “EZ”.


They had been trying to sound it out, saying, “Ee-Zed…” and had made no progress. I reminded them that U.S. speakers pronounce the letter “Z” as “Zee”, and hence “EZ” would be interpreted as “Easy”.


“Ohhhh…!” was their response. They commented that all of the other English-speaking countries wouldn’t necessarily have that interpretation!


International English is certainly not EZ (and Bob is not your uncle)!


On one level, we have simple spelling differences, such as “Harbor Tour vs Harbour Tour”.


A bit more challenging are different names for things, such as “trunk vs boot” and “hood vs bonnet”.


And at an even higher level of confusion, ask someone in the U.S. and someone in the UK what it means to “table” something!


Any others to add?