One delightful approach is to ask the customer if it is acceptable to record the demo “so that you can replay it for yourselves, if desired, or share with colleagues”. Wonderful!
Saturday, February 9, 2013
Recording Web Demos - An Elegant Approach
I often recommend that sales and presales teams record their
web-delivered demos (e.g., via WebEx and GoToMeeting) so that they can
watch/listen to the recordings and improve their practices (pace, tone,
mousing, word-choice, use of annotation tools, hearing customer questions
accurately, etc.). It can sometimes be a
bit uncomfortable to ask the customer if it is OK to record the session,
however.
One delightful approach is to ask the customer if it is acceptable to record the demo “so that you can replay it for yourselves, if desired, or share with colleagues”. Wonderful!
One delightful approach is to ask the customer if it is acceptable to record the demo “so that you can replay it for yourselves, if desired, or share with colleagues”. Wonderful!
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