“It’s the little details that are vital. Little things make big things happen.”
– John Wooden
A lack of situational awareness can be costly.
I was watching an online demo a while ago, when one of the prospect team members asked a question. The salesperson chatted to the presenter, “Ignore that question, that guy is an idiot!”
Sadly, the salesperson didn’t realize that he had included “Everyone” in the chat, not just the presenter.
End of demo, end of sales cycle…!
Moral: Be careful of what you chat and to whom!
Resources:
See Chapter 13 in Great Demo!
https://www.amazon.com/dp/B0C9SNKC2Y/
Want more fun, bitesize, engaging stories and lessons learned?
See my new book “Suspending Disbelief!”
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