[Warning: Shameless semi-self promotion!]
Here are links to my two most recent webinars, both entitled "Make Your Numbers over the Web: Compelling Presentations and Demos for Inside Sales". The first was targeted for U.S. audiences; the second for UK and European folks. Enjoy!
In each webinar, a Citrix inside sales manager shared experiences to set the stage; I then presented ideas on how to engage a prospect, gather key pieces of information conversationally, and provide a brief demo in accord with the prospects' interest.
While the ideas are generally applicable to a range of sales situations, the content of this webinar was focused primarily on those working with highly "transactional" sales processes (many small orders).