Sunday, May 18, 2014

Logging In As “Admin” – Failure to Suspend Disbelief…

What are we telling our customers when we log in as “Admin”?  Given that one of our objectives in a demo is to “suspend disbelief”, an “Admin” login is telling the customer that the session won’t be real – it won’t reflect what typical users would see – and anything that is obviously fake hurts our cause.  Instead of “Admin”, I’d suggest that you choose a more user-oriented, realistic login (like your own name), whenever possible.

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