Monday, February 8, 2016

"Vanilla" vs. "Custom" Demos in Some Organizations - The Difference?

What’s the difference between “Vanilla" vs. "Custom" Demos in some organizations?

The “Vanilla” demo is a script, created by the vendor, designed to show a “typical” workflow or “day-in-the-life” for a customer, typically showing as many “important” features as possible in a demo that runs 30 minutes or more.

The “Custom” demo is that SAME demo, but with additional emphasis on the features uncovered as “needs” during Discovery or qualification. 

It would be like going to shop for a car, as follows:

Case 1 (“Vanilla”):  A couple walk into a car dealership showroom and the salesperson takes the couple on a tour of the entire line of cars, spending 5-10 minutes at each (compact, sedan, SUV, mini-van, truck and sports coupe).

Case 2 (“Custom”):  A couple walk into a car dealership showroom and tell the salesperson, “We are interested in SUV’s…” and the salesperson STILL takes the couple on a tour of the entire line of cars, spending 5-10 minutes at each (compact, sedan, SUV, mini-van, truck and sports coupe), but with stronger emphasis of the key features of the SUV.


Moral?  Don’t do that.

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