Yes, Great Demo! practices are equally important and applicable for folks in Customer Success.
Peter Cohan joined the fine folks at Creating Customer Success, discussing key Great Demo! ideas as they apply post-sale to secure renewals and expansion, including how to connect presales and customer success teams in a simple, effective (and elegant) way to help customers achieve value as soon as possible.
You can find the recordings here:
- Apple: https://apple.co/2X78pFs
- Spotify: https://spoti.fi/2zMcl6x