I’ve blogged about the need for demo data to reflect real-life problems and situations, including the ability to find and surface problems, identify opportunities, and explore exceptions. I can add one more to the list: the ability to identify certain gaps – when things that should be happening aren’t happening…
A real-life example of this recently happened to me, when I discovered that certain emails were not being delivered to me…! This was only recognized via a phone call (thanks Dave) – and these situations can be easily overlooked. We are much more likely to notice the appearance of something new than the absence of something occasionally expected.
This use case can be very insightful: detecting and providing alerts when things aren’t happening as a change from previous patterns. Sounds like a great opportunity for some AI tools!
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