In your business conversations, instead of really listening, how often do you find yourself:
- Thinking about what you want to say next?
- Considering how to deal with an objection?
- Trying to find a way to introduce a new topic or idea?
- Tracking on your next call or activity?
- Toggling over to a web window to browse something…?
- Thinking about something personal?
- Wondering about the world, stocks, news?
- Distracted by something else?
It is hard to give someone your undivided attention.
You really have to focus to listen (and watch, when possible).
That’s “Active Listening” – much easier said than accomplished.
And personally, in spite of being aware,
I’ve got a lot of room for improvement!
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