Wednesday, November 11, 2009

DimDim NOT Recommended for Remote Demos

Another new player to the web collaboration tools space is DimDim (www.dimdim.com), who offer a range of web presentation and webinar tools. While part of their positioning is as a low-cost provider, which can be attractive, they do not offer the ability to annotate over a live application (e.g., the product you want to demo). This is an important limitation which prevents me from recommending it for use with Remote Demos.

They do offer a free version of their tool, but I’ve yet to see it in use.

Interestingly, I was unable to find out if they support annotations over live apps from exploring their website –and it took two emails and two calls to finally get the information, over the period of a week. Their sales/support was not impressive.

Equally (or more) interestingly, I had sent a single email to the folks at eConference Pro (www.netbriefings.com) with the same question, with a much more positive outcome. A response came within a day – and it included a “player” version showing the capability in use. Very nicely done, remarkable, and memorable!

Other comments, notes and opinions solicited!

3 comments:

Hsiangyi said...

Hi Peter,

Have you checked out Mikogo? It's a free desktop sharing tool for web conferencing, online demos and remote support. With it you can share your screen live over the Web with 10 others. We've included many features for the users, such as whiteboard, remote keyboard/mouse control, participant pointer and more. Drop by http://www.mikogo.com for more info or feel free to contact me if you have any questions.
Thanks!

Hsiang-Yi Cheng
The Mikogo Team
Twitter: @Mikogo

Kevin said...

Peter-

Sorry for the delay in responding to this, been out with the flu. You are correct that we don't have annotations on screen sharing at this time, but I've shared your feedback with our product team.

I'd like to know more about who you spoke with/emailed to get help on this. It shouldn't have taken so long to get an answer and I want to know where the process broke down so it doesn't happen again. Feel free to contact me at kevin@dimdim.com.

Thanks!

-k
Kevin Micalizzi, Community Manager
Dimdim Web Conferencing
e: kevin@dimdim.com
twitter: @dimdim
facebook: dimdim.com/facebook

Experience the Dimdim Live Webinar! Register at:
http://www.dimdim.com/aboutus/events.html

laura wilson said...

I usually work with web-based applications like http://www.showdocument.com
I use it for sharing my designs and documents with partners and clients,
but i guess it can used for other purposes too. If you're looking for a free solution you should check it out.
- Laura W.