I used to think I was really
good at doing demos… But I didn’t know the truth.
I assumed that that I was
really good since my demos were smooth, polished, in high demand by my sales
counterparts and complimented by customers. I assumed that since my
talk-track was complete, confident, and covered most everything, I was really good.
I assumed that since I could pack a pile of content into a 1-hour web session,
I was really good.
But I didn’t know what I
didn’t know.
My demos were good, but they
could have been MUCH better. I thought I was “unconsciously competent”,
executing my demos consistently and confidently, but it turned out I was (in
fact) “unconsciously INCOMPETENT” – I didn’t know what I didn’t know…
Based on this, here are a few
thoughts to consider…
- If you have a polished,
consistent talk track – your demos could be better.
- If you present a standard
demo much of the time – your demos could be better.
- If you anticipate all of
the questions people might ask and address them before they are asked –
your demos could be better.
- If you make sure to cover
your key differentiators – your demos could be better.
- If your audience is
generally just quiet – your demos could be getter.
- If your audience often
responds to your check-in of “Any questions so far?” with the response, “Nope,
we’re good…” – your demos could be better.
- If you frequently run out
of time – your demos could be better.
- If you do a demo and the
customer says, “Thanks, we’d like to run a POC” – your demos could be better.
- If your customers say, when
they negotiate their license agreement, “You showed us a bunch of stuff we
won’t use, so reduce the license fees…” – your demos could be better.
And the list goes on…!
Those of us who are “seasoned
veterans” likely have the most to learn – and unlearn.
After all, what is the
definition of an expert in the world of demos? I’d say it is someone who
is consciously and constantly seeking to improve…
So, if you think you are
really good at demos – and yet you’d like to get even better, contemplate taking
a demos skills training course (hey – how about a Great Demo! Workshop or
Master Class?). Perhaps, like me, you don’t know what you don’t know…!
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