Why, yes there is! Call it “Interactive Demo Automation…”
Far too many demos are
delivered as a standard or semi-standard “overview” or “introduction” – often presented
by skilled, experienced and comparatively expensive presales staff. Unfortunately, these demos could be (sometimes
are?) delivered half-asleep, as many are presented the same way, over and over.
Overview and intro demos
often consume 20-50% of the overall demo “load” for presales teams. Would you like some of that time back for
more valuable work? (Just say, “Yes!”)
What if there was a terrific
tool that could deliver these overview/intro demos in an automated, consistent
fashion – yet still adapt and map to specific customer interests? Well, there is.
The fine folks at Consensus (www.goconsensus.com) offer exactly that –
an automated, customized demo. Is that
possible? (Just say, “Yes!” again)
When a customer starts the “demo”,
he or she is presented with a choice of job titles and asked to choose the best
fit. For example:
- Sales
- Marketing
- Presales
- Channel
- Enablement
Right away, the software is enabling
the customer to self-qualify, while the back-end tracks the choices…
Next, based on job title
choice, the customer is presented with a list of 5-7 topics and asked to categorize
each as
- Important
- Somewhat Important
- Not Important
The tool then assembles a
semi-custom demo based on the selections.
For items identified as “Important”, the customer is shown a 2-minute
segment on that topic. For items marked “Somewhat
Important”, the customer sees a 30-second portion. And for those items classified as “Not
Important” the tool presents …wait for it… nothing! What a delight!
So, the customer specifies
his or her job title as well as the particular areas and level of interest for
each. The resulting demo maps directly
to these choices, giving the customer a semi-tailored overview/intro to the
offering. Frankly, this may be better than a live presales person delivering
the same “standard overview demo” over and over.
But wait, there’s more…!
The tool tracks all of the
choices, along with what is actually watched by the customer, providing the you
with insight into the customer’s interests.
Fabulous!
In Great Demo! Workshops, we
teach how to use the Menu Approach and Vision Generation demos as self-rescue
methods in live demo situations where the customer has asked for an “overview”;
the Consensus tool can replace the need to do many of these sessions.
Why am I such a fan of the
Consensus tool? Because it is the first
(and only?) recorded demo offering that applies Great Demo! methodology – and the
Menu Approach, in particular – and does it well.
So, if you find that significant
portion of your time is consumed with intro and overview demos, you should
seriously consider the Consensus tool – and use that time for other, more
valuable tasks.
Check it out…!
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