Thursday, March 8, 2018

Logging In As "Sys Admin" For Demos…

One of our objectives in a demo is to “suspend disbelief” – to make the demo appear as real to the customer as possible.  A rapid way to destroy the illusion is to login as a “System Administrator” – and worse, to call out specifically that you are doing so.

The only people who actually login as a System Administrator are, well, System Administrators…  Everyone else – Execs, Middle Managers, and Staff End-Users – would likely never login as a Sys Admin are at risk of being confused or overwhelmed.

A great alternative was proposed by a recent Great Demo! Workshop participant, who suggested changing the display name from “Sys Admin” to the actual name of the key customer participant in the demo meeting.  Wonderful!

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